Multichannel x 4
UNDER: MBA retailing
Our guest in Week 8 is Sara Weller, Managing Director of Argos. This is an interesting development in the relatively humdrum world of TV retailing, which leverages their other channels to good effect.
Posted by:
Alan Giles
Valuing brands
UNDER: MBA retailing • brand equity • brands • ranking
We’ll be discussing retail brands this afternoon. Included in the deck is a presentation of the Millward Brown BRANDZ ranking. There are many and various ways of calculating brand equity. Millward Brown argue that theirs is amongst the most detailed …
Posted by:
Jonathan Reynolds
What we can all learn from Asos
UNDER: MBA retailing
Here’s a great article from Retail Week. Those of you who did the practical work assignment comparing Next with Asos will already be familiar with the latter, but this is a very good summary of the drivers of continuing …
Posted by:
Alan Giles
Tesco’s view of the future
UNDER: MBA retailing • e-commerce • Tesco
In his first major speech as CEO of Tesco, Philip Clarke spoke at the British Retail Consortium’s annual conference yesterday. You can read what he had to say in detail here. Note, however, his comments on the role of …
Posted by:
Jonathan Reynolds
Walmart Express
UNDER: MBA retailing
Here’s some news of Anthony Hucker’s latest initiative. Apart from the presence of general merchandise, this seems to have quite a lot in common with Fresh & Easy. If you think Gentry (population 3,000) is small, we opened a Fat …
Posted by:
Alan Giles
Return to sender
UNDER: MBA retailing
We talked in class on Wednesday about the problem of coping with online returns, and this article reveals some interesting UK trends. The comment “every store return was processed without hesitation by store staff” seems odd at first, but I …
Posted by:
Alan Giles
The Skype style editor
UNDER: MBA retailing • assisted shopping • concierge • e-commerce • fashion retailing
We were discussing motives for shopping (or not shopping) last week. So, apparently, men hate shopping for clothes in real shops so much that there may be a market for beaming in a live Style Editor via Skype. Accompanied by …
Posted by:
Jonathan Reynolds
Indian FDI: incremental progress
UNDER: MBA retailing • News and reflection • FDI • India • modernisation
A short but interesting article in the Economic Times appears to bring FDI in India one step closer. It reports on the recommendation of a Government-appointed panel which supports opening up the Indian market to overseas retailers, albeit with a …
Posted by:
Jonathan Reynolds
Selling versus Editorial
UNDER: MBA retailing
Jessica Brown, editor of fashion trade magazine Drapers, has just been appointed as Head of Fashion for Amazon’s UK business.
In the early days of online retailing there was a prevailing wisdom that customers needed to be enticed on to the …
Posted by:
Alan Giles
Walmart looking at Europe
UNDER: MBA retailing
There is an interesting story today about Walmart setting up a UK office to search for European opportunities. We’ll forgive Anthony for not mentioning this last week, which complements the closure of the Moscow office he talked about. There could …
Posted by:
Alan Giles